Customer Service

Helpful.
Friendly.
Knowledgeable.

Our representatives exemplify the very best in customer service. They're always ready to answer your questions on everything from features to financing.

If you need assistance or would like more information on the incredible Bowflex® products, call (800) 436-7114 now.

Contact Us:

E-mail: customerservice@treadclimber.com
(Please allow 24-48 hours for a reply)
Phone: (800) 436-7114

Please note: We are experiencing heavy seasonal call and email volume. Your questions are important to us and we will answer them as quickly as possible. Thank you for your patience. We appreciate your business.

Customer Service Hours:

Monday - Friday: 6AM to 5PM PST
Saturday, Sunday: Closed

Technical Resources:

Assembly Video - TC1000, 3000 & 5000
Assembly & Owner's Manuals

Order and Payment Information: